One working day
Every enquiry gets a human response within one working day — including the ones where the answer is that we cannot help.
Send the details of your purchase and we will tell you honestly whether there is a claim worth making. Free, without obligation, and with a straight answer either way.
Fields marked * are required. Everything else helps us give you a more useful answer first time.
We read every enquiry personally and will come back to you within one working day.
Every enquiry gets a human response within one working day — including the ones where the answer is that we cannot help.
The review is free and carries no commitment. If you decide not to proceed, nothing happens and there is nothing to pay.
Your transaction details are used solely to assess your position, held securely, and never sold or passed to third parties.
Try the 60-second eligibility check on the home page. It will tell you when a claim is unlikely, too — which is often the more useful answer.